Authorized Sub-processors
1. Introduction
To support delivery of our Services, xto10x may engage and use data processors with access to certain Customer Data (each, a "Sub-processor"). This page provides important information about the identity, location and role of each Subprocessor. xto10x currently uses third party Subprocessors to provide infrastructure services, and to help us provide customer support and email notifications. Prior to engaging any third party Subprocessor, xto10x performs diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations.
2. Infrastructure Sub-processors
xto10x may use the following Subprocessors to host Customer Data or provide other infrastructure that helps with delivery of our Services:
Sub-Processor | Purpose | Data Location |
---|---|---|
Amazon Web Services | Hosting and Infrastructure | India |
3. Other Sub-processors
xto10x may use the following Subprocessors to perform other Service functions:
Sub-Processor | Purpose | Data Location |
Pendo | Product Analytics | United States |
Google Analytics | Product Analytics | United States |
OpenAI | AI assistance | United States |
PingSafe | Cloud security | United States |
Drata | Compliance | United States |
FreshDesk | Helpdesk platform | United States |
Hubspot | Marketing platform | United States |
Slack | Chat services | United States |
Google workplace | Email delivery services | United States |